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How to Recover Another User's Password

This article outlines how a user inside a tenant can reset the Perspio Password of another user.

To reset the password of a different user inside your tenant, please follow the steps below.

It is important to note that this will not make the password appear on the screen. The password will be sent to the user's e-mail.

 

1. Click on Admin

Click on Admin
 
 
 
 

2. Click on Users

Click on Users
 
 
 
 

3. Click on Edit

Click on Edit
 
 
 
 

4. Click on the Arrows Icon

Click on highlight
 
 
 
 

5. Click on Yes to confirm the operation

This will reset password and resend welcome email to the user.

Click on Yes
 
 
 
 

6. This message confirms the operation success

Click on Success!…