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Cleaning your Browser Data and Why it's Important

Clearing your browser data (cache, cookies, local storage) forces the browser to fetch fresh resources from Perspio’s servers, preventing stale scripts, styles, or data from causing interface glitches or misreported telemetry.

Overview

After a Perspio release, clearing browser data helps ensure the platform loads the latest files and settings correctly. Browsers can retain cached content from previous versions, which may interfere with updated code and prevent new changes from appearing as expected.

This can result in broken dashboards, incorrect device status pages, stale interface data, or unexpected session-related issues. Clearing cached files and site data reduces the risk of these problems and helps Perspio run as intended after an update.

Why Clearing Browser Data Matters for Perspio

  • Ensures Latest Code Delivery
    Browsers often cache assets to speed up page loads—but after a release, cached files can prevent new features or bug fixes from loading correctly.

  • Prevents UI Glitches
    Outdated styles or scripts in cache can cause misaligned buttons, blank widgets, or non-functional controls in Perspio’s dashboards and workflows.

  • Maintains Accurate Telemetry Display
    Cached API responses or local storage values may lead to stale telemetry readings or asset location data in the PerspioWeb interface.

  • Avoids Authentication Errors
    Cookies or session storage left over from previous versions might cause unexpected sign-outs or “session invalid” errors in Perspio after backend authentication changes.

How to Clear Browser Data

Google Chrome

  1. Click the three-dot menu → More tools → Clear browsing data.

  2. Select Cached images and files and Cookies and other site data.

  3. Choose All time as the time range.

  4. Click Clear data.

Mozilla Firefox

  1. Open ☰ menu → Settings → Privacy & Security → Cookies and Site Data → Clear Data…

  2. Tick Cached Web Content and Cookies and Site Data.

  3. Click Clear.

Microsoft Edge

  1. Click ••• menu → Settings → Privacy, search, and services → Clear browsing data → Choose what to clear.

  2. Check Cached images and files and Cookies and other site data.

  3. Click Clear now.

Safari (macOS)

  1. Safari → Settings → Privacy → Manage Website Data…

  2. Click Remove All → Remove Now.

Tip: Most browsers support the Ctrl/Command + Shift + Delete shortcut to open the clear-data dialog directly.