---
title: Add a Comment to an Asset
description: Learn how to add a comment to an Inspector record in Perspio and confirm it appears in the comment thread for the selected record.
---

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2. [Assets](https://help.perspio.io/help/assets?hsLang=en)
3. [Asset Inspector](https://help.perspio.io/help/assets?hsLang=en#asset-inspector)

# Add a Comment to an Asset

## Learn how to add a comment to an Inspector record in Perspio and confirm it appears in the comment thread.

#### Overview

This article explains how to add a comment to a record in the **Perspio Inspector** module.

Comments are useful for recording updates, service notes, status changes, or handover information against a specific Inspector record so the activity is visible to other users.

---

#### Prerequisites

Before you begin, ensure:

- You are logged in to **Perspio**
- You have access to the **Inspector** module
- You have permission to view and update the relevant Inspector record
- You know which Inspector record needs the comment

---

#### How to Add a Comment in Perspio Inspector

### Step 1: Open the Inspector module

From the Perspio main navigation, click **Inspector**.

**What this screen does**

- Opens the Inspector workspace where records are listed and managed.

**Screen controls**

- **Inspector (menu item):** Opens the Inspector module
- Depending on your tenant setup, you may also see search and filter controls

![Click on Inspector](https://images.tango.us/workflows/3cfb1d6f-0b65-4891-9674-ce1519e3a969/steps/b3f5141d-1b30-4d99-8f1c-d03b0ee986c6/dbb3473d-0d7a-4f83-9163-ff8cae5f8ec7.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.0911&fp-y=0.1814&fp-z=2.4781&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=117&mark-y=279&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkMyREE3NUUmdz0zMDgmaD0xMTMmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)

---

### Step 2: Open the relevant Inspector record

Click the Inspector record you want to update (example shown: **133…**).

**What this screen does**

- Opens the selected record so you can view details and interact with comments and other record activity.

**Screen controls**

- **Record row / record ID:** Opens the selected Inspector record
- The record usually opens in a **drawer/panel** on the side of the screen

![Click on 133…](https://images.tango.us/workflows/b48be49f-8ea8-4cd7-b361-9a0673a5ccc2/steps/37eb7938-8035-4152-b1e7-1115902d2e8b/5c85206e-2439-4090-a70e-4d462582e0bd.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.1674&fp-y=0.2141&fp-z=1.7769&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=77&mark-y=250&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkMyREE3NUUmdz01NjAmaD02NyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

---

### Step 3: Open the comments panel/thread

In the Inspector record drawer, click the **comments indicator/control** (example shown as **1**, which typically reflects the current comment count).

**What this screen does**

- Opens the comment thread for the selected Inspector record.

**Screen controls**

- **Comments icon / comment count badge (e.g., 1):** Opens the comment thread
- The number usually indicates how many comments already exist on the record

**Usability note**

- If the record has no comments yet, this value may be **0** (or a different comment icon may be shown depending on your layout/version).

---

### Step 4: Click into the comment input field

Click **Add a comment...** in the comment panel.

**What this screen does**

- Activates the comment input box so you can type a new comment.

**Screen controls**

- **Add a comment...** field: Text input area for your note or update

**Usability note**

- Use clear, concise comments so other users can quickly understand the update.

![Click on Add a comment...](https://images.tango.us/workflows/b48be49f-8ea8-4cd7-b361-9a0673a5ccc2/steps/92f95f01-37eb-4003-a750-745fb4574fdd/a6da83d6-2e1a-423e-8d29-3ba565ec5fc7.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.8417&fp-y=0.9177&fp-z=3.6860&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=100&mark-y=421&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkMyREE3NUUmdz0xMDAwJmg9MTk3JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)

---

### Step 5: Enter your comment and click **Add Comment**

Type your comment in the input field, then click **Add Comment**.

**What this screen does**

- Saves your comment to the Inspector record and posts it in the comment thread.

**Screen controls**

- **Comment text field:** Where you enter your note
- **Add Comment:** Posts the comment to the record thread

**Example comment**

- *This is a comment. Servicing completed.* (as shown in the Tango example)

---

### Step 6: Confirm the comment appears in the thread

After posting, confirm your comment appears in the comments panel/thread.

**What to check**

- The comment text is visible in the thread
- It is attached to the correct Inspector record
- The thread updates to reflect the new comment

**Screen controls**

- **Comment thread/list:** Displays previously added and newly posted comments

![Click on This is a comment. Servicing completed.…](https://images.tango.us/workflows/b48be49f-8ea8-4cd7-b361-9a0673a5ccc2/steps/04bb1bf8-c37e-465a-9f83-a1f7ff72a14f/717c9ddb-5e36-4fce-94ad-4ebd696bf368.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.8411&fp-y=0.2991&fp-z=2.6087&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&mark-x=351&mark-y=292&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkMyREE3NUUmdz03MDQmaD0xNjImZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)

---

#### Troubleshooting

### I cannot see the comments option

- Confirm the record drawer is open
- Check whether your user role has WRITE permission for the Asset Inspector
- Try refreshing the page and reopening the record

### The Add Comment button does not work

- Confirm text has been entered in the comment field
- Check your internet connection
- Refresh and try posting the comment again

### My comment does not appear after posting

- Reopen the comments panel/thread
- Refresh the Inspector record
- Confirm you posted the comment to the correct record
- Check if another user or process updated the record at the same time

---

#### Notes

- Comments are attached to the **specific Inspector record** you opened
- Use comments for audit-friendly updates such as service completion notes, follow-up actions, or internal handover information
- If you need to update a different record, repeat the same process on that record

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